Introduction
Welcome to 4CardGame. These Terms and Conditions (“Terms”) govern your use of our website (https://4cardgame.site) and the Android game development services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our website or services.4CardGame is a game development company located at Street 17, Johar Town, Lahore, Pakistan, providing Android game development services to clients worldwide.
Definitions
Key Terms Used in This Agreement
“Company,” “we,” “us,” “our” refers to 4CardGame and its employees, contractors, and representatives.“Client,” “you,” “your” refers to the individual or entity engaging our services.“Services” refers to all game development services provided by 4CardGame, including but not limited to game design, development, testing, and support.“Project” refers to the specific game development work outlined in our project agreement or contract.“Deliverables” refers to all materials, code, assets, and documentation created as part of the project.“Confidential Information” refers to any proprietary or sensitive information shared between parties.“Intellectual Property” refers to all copyrights, trademarks, patents, trade secrets, and other proprietary rights.
Service Description
What We Provide
Game Development Services:
- Custom Android game development
- Game design and conceptualization
- 2D and 3D game development
- Multiplayer game development
- Game testing and quality assurance
- Game porting and migration
- Post-launch support and maintenance
- App Store optimization (ASO)
Project Management:
- Regular progress updates and reporting
- Milestone-based development tracking
- Client communication and consultation
- Quality assurance and testing coordination
Technical Support:
- Bug fixes and performance optimization
- Platform updates and compatibility maintenance
- Feature enhancements and improvements
- Technical documentation and guidance
Client Responsibilities
Your Obligations
Project Information:
- Provide clear and detailed project requirements
- Supply necessary assets, content, and materials
- Respond promptly to requests for clarification
- Participate in scheduled meetings and reviews
Communication:
- Maintain regular communication throughout the project
- Provide timely feedback on deliverables
- Notify us of any changes in requirements
- Designate a primary point of contact
Payment:
- Make payments according to agreed terms
- Provide accurate billing information
- Notify us of any billing disputes within 30 days
- Maintain current payment method information
Legal Compliance:
- Ensure all provided content complies with applicable laws
- Obtain necessary licenses for third-party materials
- Respect intellectual property rights of others
- Comply with platform policies and guidelines
Payment Terms
Pricing and Payment
Project Pricing:
- Prices are quoted in US Dollars unless otherwise specified
- All prices are exclusive of taxes, which you are responsible for
- Pricing is valid for 30 days from the date of quotation
- Additional work beyond the agreed scope will be charged separately
Payment Schedule:
- 30% advance payment to commence development
- 40% upon milestone completion (typically 50% project completion)
- 30% upon final delivery and client approval
Payment Methods:
- Bank transfer (preferred)
- PayPal
- Major credit cards
- Other methods as mutually agreed
Late Payment:
- Late payments incur a 2% monthly fee
- Work may be suspended for payments overdue by 15 days
- We reserve the right to terminate projects with payments overdue by 30 days
Refund Policy:
- Advance payments are non-refundable once development begins
- Refunds may be considered in cases of non-delivery due to our fault
- Completed work and deliverables are not eligible for refunds
Intellectual Property Rights
Ownership and Licensing
Client-Owned IP:
- You retain ownership of your original game concepts and ideas
- You own all custom game assets created specifically for your project
- You receive full rights to the final game upon complete payment
Company-Owned IP:
- We retain ownership of our proprietary tools, frameworks, and methodologies
- We retain rights to general programming techniques and industry knowledge
- We may use non-confidential aspects of our work for portfolio and marketing purposes
Third-Party IP:
- Any third-party assets or tools remain property of their respective owners
- Clients are responsible for obtaining necessary licenses for third-party materials
- We will clearly identify any third-party components in deliverables
License Grant:
- Upon full payment, we grant you a perpetual, worldwide, royalty-free license to use all deliverables
- This license includes the right to modify, distribute, and commercialize the game
- We retain the right to use the project as a portfolio example unless otherwise agreed
Confidentiality
Protection of Confidential Information
Mutual Confidentiality:
- Both parties agree to maintain the confidentiality of sensitive information
- Confidential information includes business plans, technical specifications, and proprietary data
- This obligation survives termination of our agreement
Permitted Disclosures:
- Information that becomes publicly available through no fault of the receiving party
- Information independently developed without use of confidential information
- Information required to be disclosed by law or court order
Non-Disclosure Agreements:
- We are happy to sign additional NDAs for sensitive projects
- Standard confidentiality provisions apply to all projects
- Team members are bound by confidentiality agreements
Project Timeline and Delivery
Development Schedule
Timeline Estimates:
- All timelines are estimates based on project complexity and scope
- Actual delivery dates may vary due to unforeseen circumstances
- We will notify you promptly of any potential delays
Milestone Delivery:
- Projects are delivered in predetermined milestones
- Each milestone includes specific deliverables and acceptance criteria
- Client approval is required before proceeding to the next milestone
Acceptance and Revisions:
- You have 7 days to review and approve each milestone
- Minor revisions are included in the original scope
- Major changes may require additional time and cost
Force Majeure:
- We are not liable for delays due to circumstances beyond our control
- This includes natural disasters, government actions, or technical failures
- We will make reasonable efforts to minimize any delays
Quality Assurance and Testing
Our Quality Standards
Testing Procedures:
- All games undergo comprehensive testing before delivery
- Testing includes functionality, performance, and compatibility checks
- We test on multiple devices and Android versions
Bug Fixing:
- We fix all bugs identified during our testing phase
- Critical bugs reported within 30 days of delivery are fixed at no charge
- Non-critical bugs may be addressed in future updates
Performance Standards:
- Games are optimized for target devices and performance requirements
- We ensure compliance with Google Play Store guidelines
- Performance metrics are documented and provided
Warranties and Disclaimers
What We Guarantee
Limited Warranty:
- We warrant that our services will be performed in a professional manner
- We warrant that deliverables will substantially conform to specifications
- We warrant that we have the right to provide the services
Warranty Period:
- Warranties are valid for 90 days from final delivery
- Warranty covers defects in materials and workmanship
- Warranty does not cover issues caused by client modifications
Disclaimers
Service Limitations:
- We do not guarantee market success or commercial viability
- We cannot guarantee app store approval or ranking
- We do not warranty third-party services or platforms
Disclaimer of Warranties:
- EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED “AS IS”
- WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
- THIS INCLUDES WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE
Limitation of Liability
Liability Limits
Maximum Liability:
- Our total liability for any claim is limited to the amount paid for services
- This limit applies regardless of the theory of liability
- This limitation applies to all damages, including consequential and indirect damages
Excluded Damages:
- WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- THIS INCLUDES LOST PROFITS, BUSINESS INTERRUPTION, OR LOST DATA
- THESE EXCLUSIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY
Exceptions:
- Liability limits do not apply to death or personal injury
- Limits may not apply where prohibited by law
- Intentional misconduct is not covered by these limitations
Termination
Ending Our Agreement
Termination by Client:
- You may terminate at any time with 30 days written notice
- You remain liable for all work completed and payments due
- Termination fees may apply as outlined in project agreements
Termination by Company:
- We may terminate for material breach after 15 days written notice
- We may terminate immediately for non-payment or illegal activity
- We may terminate with 30 days notice without cause
Effect of Termination:
- All payment obligations become immediately due
- We will deliver all completed work upon payment
- Confidentiality obligations survive termination
- Both parties release claims except for pre-termination breaches
Dispute Resolution
Resolving Conflicts
Negotiation:
- Disputes should first be addressed through direct negotiation
- Both parties agree to participate in good faith discussions
- We will designate senior representatives for dispute resolution
Mediation:
- If negotiation fails, disputes will be submitted to mediation
- Mediation will be conducted by a mutually agreed mediator
- Mediation costs will be shared equally between parties
Arbitration:
- Unresolved disputes will be settled by binding arbitration
- Arbitration will be conducted under applicable arbitration rules
- The arbitrator’s decision will be final and binding
Governing Law:
- These Terms are governed by the laws of Pakistan
- Courts in Lahore, Pakistan have jurisdiction over disputes
- Both parties consent to the jurisdiction of these courts
General Provisions
Additional Terms
Entire Agreement:
- These Terms, along with project agreements, constitute the entire agreement
- They supersede all prior negotiations and agreements
- Modifications must be in writing and signed by both parties
Severability:
- If any provision is invalid, the remainder remains in effect
- Invalid provisions will be modified to be enforceable
- The overall intent of the agreement will be preserved
Assignment:
- You may not assign your rights without our written consent
- We may assign our rights to affiliates or successors
- Assignment does not relieve parties of existing obligations
Force Majeure:
- Neither party is liable for delays due to circumstances beyond control
- This includes natural disasters, government actions, or technical failures
- The affected party must notify the other party promptly
Notices:
- All notices must be in writing and delivered by email or mail
- Notices are effective when received
- Our notice address is: support@4cardgame.site
Platform-Specific Terms
Google Play Store Compliance
Developer Policies:
- All games must comply with Google Play Developer Policy
- We will assist with compliance but cannot guarantee approval
- Policy violations may require modifications at additional cost
Content Guidelines:
- Games must meet Google Play content standards
- Age ratings must be appropriate for content
- Apps must not contain prohibited content
Technical Requirements:
- Games must meet Google Play technical requirements
- We will optimize for current Android versions
- Compatibility with older versions may be limited
Support and Maintenance
Ongoing Service
Post-Launch Support:
- Support period varies by package (3-12 months)
- Support includes bug fixes and minor updates
- Major feature additions require separate agreements
Maintenance Services:
- Regular updates for platform compatibility
- Performance monitoring and optimization
- Security updates and patches
Extended Support:
- Additional support available at standard hourly rates
- Annual maintenance contracts available
- Priority support for ongoing clients
Compliance and Legal Requirements
Regulatory Compliance
Data Protection:
- We comply with applicable data protection laws
- Games may need to comply with privacy regulations
- Clients are responsible for their own compliance requirements
Export Controls:
- Services may be subject to export control laws
- Clients must comply with applicable trade regulations
- We may restrict services to comply with legal requirements
Tax Obligations:
- Clients are responsible for applicable taxes
- We may collect taxes as required by law
- Tax identification numbers may be required
Changes to Terms
Updates and Modifications
Right to Modify:
- We may update these Terms at any time
- Changes will be posted on our website
- Continued use constitutes acceptance of changes
Notification:
- We will notify clients of material changes
- Notification will be sent to registered email addresses
- Changes take effect 30 days after notification
Acceptance:
- Continued use of services indicates acceptance
- You may terminate if you disagree with changes
- Existing projects continue under original terms
Contact Information
Questions and Support
For questions about these Terms:
- Email: support@4cardgame.site
- Subject: Terms and Conditions Inquiry
- Address: Street 17, Johar Town, Lahore, Pakistan
For legal matters:
- Email: legal@4cardgame.site
- Subject: Legal Inquiry
- Response Time: 48 hours for legal matters
For service issues:
- Email: support@4cardgame.site
- Subject: Service Issue
- Response Time: 24 hours for service issues
Effective Date
These Terms and Conditions are effective as of the date listed above and remain in effect until modified or terminated. Your use of our services indicates acceptance of these terms.By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing 4CardGame. We look forward to working with you and creating exceptional Android games together.